General Terms and Conditions

General Terms and Conditions

§1 Validity towards entrepreneurs and definitions of terms
(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text
(1) The following provisions on the conclusion of the contract apply to orders which have been sent to us by e-mail or telephone.

(2) In the event of the conclusion of the contract, the contract is concluded with

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is achieved.

(3) The presentation of the goods on our website does not represent a legally binding contractual offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.

The acceptance of the offer is made in writing or in text form or by sending the ordered goods within one week. After fruitless expiry of the period, the offer is deemed to be rejected.

(4) Upon receipt of an order, the following regulations apply: The consumer submits a binding offer of contract by successfully completing the intended ordering procedure.

The order is placed in the following steps:
1) Selection of the desired goods
2) Order by email or telephone
3) Confirmation of receipt of the order by email after verification on our part
4) Binding order confirmation after checking the possibly updated order data
The consumer can check and, if necessary, correct the information in the confirmation of receipt sent by us before the binding sending of the order. We confirm the receipt of the order immediately and promptly by e-mail (confirmation of receipt). This does not yet represent an acceptance of the offer. The acceptance of the offer is made in writing, in text form by sending the invoice or by sending the ordered goods within one week.

(5) Storage of the contract text for orders via our Internet shop : We will send you the order data and our general terms and conditions by e-mail. You can also view the T&C at any time at For security reasons, your order data is no longer accessible via the Internet.

§3 Prices, shipping costs, payment, maturity
(1) In accordance with §19 paragraph 1 UStG, the prices quoted do not include VAT. Not included are any shipping costs, which you will be informed of with the confirmation of receipt of your order.
(2) The consumer has the option of payment via bank transfer, PayPal .

(3) If the consumer has chosen payment via bank transfer or PayPal, he is obliged to pay the purchase price immediately after conclusion of the contract.
§4 Delivery
(1) We always manufacture to order, unless otherwise stated in the item description. The delivery is carried out at the latest within 30 working days. In the case of payment in advance, the period for delivery shall commence on the day after the payment order is sent to the bank instructed to make the transfer, and for all other types of payment, on the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period shall end on the next business day.
(2) The risk of accidental loss and accidental deterioration of the goods sold shall not pass to the buyer until the goods are handed over to the buyer, even in the case of mail order purchases.
§5 Reservation of title
We reserve title to the goods until the purchase price has been paid in full.

§6 Right of revocation of the customer as a consumer:
Right of revocation for consumers

Consumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his self-employed professional activity:
Cancellation policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.
Please note that custom-made products, which have been specially produced or modified according to your wishes, are explicitly excluded from return and exchange!

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.


To exercise your right of withdrawal, you must inform us

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Siedlung 1
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by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached withdrawal form, which is not mandatory.

Consequences of withdrawal

If you withdraw from this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

End of the revocation instruction

§7 Form of withdrawal
Sample revocation form
(If you want to cancel the contract, please fill in this form and send it back).
- To:
Tobias Nentwich
Siedlung 1
35329 Gemuenden

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in the case of communication on paper)
- Date

(*) Delete as appropriate.

§8 Warranty
The statutory warranty regulations apply.

Status of the Terms and Conditions Oct.2020
Based on:
Free AGB created by